{"id":113,"date":"2024-12-10T06:24:41","date_gmt":"2024-12-10T06:24:41","guid":{"rendered":"https:\/\/evisas.com\/?page_id=113"},"modified":"2025-01-31T16:18:48","modified_gmt":"2025-01-31T16:18:48","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/evisas.com\/fr\/refund-policy\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Traitement et remboursement des visas<\/h2>\n\n<p class=\"wp-block-paragraph\">Veuillez noter que <b>eVisas.com<\/b> n'effectue pas de remboursement si la demande de visa est rejet\u00e9e. <b>rejet\u00e9e<\/b> par l'immigration et\/ou l'ambassade. Le rejet d'une demande peut \u00eatre d\u00fb \u00e0 des raisons telles que l'insuffisance des documents, le non-respect des crit\u00e8res d'\u00e9ligibilit\u00e9 ou d'autres motifs d\u00e9termin\u00e9s par l'immigration et\/ou l'ambassade. Les frais pay\u00e9s pour la demande de visa ne sont pas remboursables dans ces circonstances.<\/p>\n<p>Il est vivement conseill\u00e9 aux demandeurs d'examiner attentivement toutes les conditions d'\u00e9ligibilit\u00e9 et de s'assurer que tous les documents n\u00e9cessaires sont fournis afin de maximiser leurs chances d'obtenir un visa.<\/p>\n<p>Les services d'immigration et\/ou l'ambassade ne divulguent pas les raisons sp\u00e9cifiques des refus de visa. Cette politique est strictement appliqu\u00e9e et aucune exception n'est faite. La d\u00e9cision de rejeter une demande de visa est laiss\u00e9e \u00e0 la seule discr\u00e9tion de l'immigration et\/ou de l'ambassade.<\/p>\n<p>Si <b>eVisas.com<\/b> n'est pas en mesure de traiter votre demande de visa pour des raisons imputables \u00e0 nos services, un <b>remboursement partiel de 70% des frais de traitement des demandes de visa<\/b> peut \u00eatre d\u00e9livr\u00e9e. Toutefois, <b>30% de la redevance n'est pas remboursable<\/b>Les frais de traitement de votre demande, les p\u00e9nalit\u00e9s de remboursement, les frais de transaction et les frais de conversion de devises.<\/p>\n<p>Les remboursements sont effectu\u00e9s le <b>10 et 25 de chaque mois<\/b>. Si ces dates tombent un week-end ou un jour f\u00e9ri\u00e9, le remboursement sera effectu\u00e9 le jour ouvrable suivant. Pour toute question concernant la proc\u00e9dure de remboursement, veuillez contacter notre \u00e9quipe d'assistance.<\/p>\n\n<h3 class=\"wp-block-heading\">Politique de remboursement pour les services suppl\u00e9mentaires<\/h3>\n\n<ul class=\"wp-block-list\">\n<li aria-level=\"1\"><b>Frais de r\u00e9servation d'h\u00f4tel :<\/b> Aucun remboursement ne sera effectu\u00e9 pour les services de r\u00e9servation d'h\u00f4tel, quelle que soit l'issue de votre demande de visa. Une fois le service confirm\u00e9, le paiement est strictement non remboursable.<\/li>\n<li aria-level=\"1\"><b>Frais de service de r\u00e9servation de vol :<\/b> Les remboursements ne sont pas non plus applicables aux services de r\u00e9servation de vols, que votre visa soit approuv\u00e9 ou refus\u00e9. Veuillez en tenir compte lors de la r\u00e9servation de votre vol.<\/li>\n<li aria-level=\"1\"><b>Autres services suppl\u00e9mentaires :<\/b> Pour tout autre service offert par eVisas.com, aucun remboursement n'est possible une fois que le service est confirm\u00e9 ou utilis\u00e9.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Politique en mati\u00e8re de litiges<\/h3>\n\n<p class=\"wp-block-paragraph\">eVisas.com n'accepte pas les litiges relatifs aux demandes de visa ou aux services suppl\u00e9mentaires. L'introduction d'un litige entra\u00eenera l'annulation imm\u00e9diate de la demande de visa. <b>contre-discussion avec l'institution financi\u00e8re du client<\/b> et peut \u00e9galement conduire \u00e0 une <b>interdiction du passeport du client<\/b> pour de futures demandes de visa ou des services connexes.<\/p>\n<p>Nous encourageons les clients \u00e0 r\u00e9soudre leurs probl\u00e8mes par l'interm\u00e9diaire de notre \u00e9quipe d'assistance en nous contactant. Notre objectif est de traiter les probl\u00e8mes rapidement et \u00e9quitablement.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">Ouvrir un ticket d'assistance<\/a><\/div><\/div>\n\n<p class=\"wp-block-paragraph\">Votre coop\u00e9ration et votre compr\u00e9hension sont tr\u00e8s appr\u00e9ci\u00e9es, car nous nous effor\u00e7ons de maintenir l'efficacit\u00e9 et l'int\u00e9grit\u00e9 de nos services de demande de visa. Nous vous remercions.<\/p>","protected":false},"excerpt":{"rendered":"<p>Visa Processing and Refunds Please note that eVisas.com does not issue refunds if your visa application is rejected by the Immigration and\/or Embassy. The rejection of an application can occur due to reasons such as insufficient documentation, failure to meet eligibility criteria, or other grounds determined by the Immigration and\/or Embassy. The fees paid for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - eVisas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evisas.com\/fr\/politique-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Visa Processing and Refunds Please note that eVisas.com does not issue refunds if your visa application is rejected by the Immigration and\/or Embassy. 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