{"id":113,"date":"2024-12-10T06:24:41","date_gmt":"2024-12-10T06:24:41","guid":{"rendered":"https:\/\/evisas.com\/?page_id=113"},"modified":"2025-01-31T16:18:48","modified_gmt":"2025-01-31T16:18:48","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/evisas.com\/pt\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Processamento de vistos e reembolsos<\/h2>\n\n<p class=\"wp-block-paragraph\">Note-se que <b>eVisas.com<\/b> n\u00e3o efectua reembolsos se o seu pedido de visto for <b>rejeitado<\/b> pela Imigra\u00e7\u00e3o e\/ou Embaixada. A rejei\u00e7\u00e3o de um pedido pode ocorrer devido a raz\u00f5es como documenta\u00e7\u00e3o insuficiente, n\u00e3o cumprimento dos crit\u00e9rios de elegibilidade ou outros motivos determinados pela Imigra\u00e7\u00e3o e\/ou Embaixada. As taxas pagas pelo pedido de visto n\u00e3o s\u00e3o reembols\u00e1veis nestas circunst\u00e2ncias.<\/p>\n<p>Aconselha-se vivamente os candidatos a reverem cuidadosamente todos os requisitos de elegibilidade e a assegurarem-se de que toda a documenta\u00e7\u00e3o necess\u00e1ria \u00e9 fornecida para maximizarem as suas hip\u00f3teses de aprova\u00e7\u00e3o do visto.<\/p>\n<p>A Imigra\u00e7\u00e3o e\/ou a Embaixada n\u00e3o divulgam os motivos espec\u00edficos das recusas de visto. Esta pol\u00edtica \u00e9 estritamente aplicada e n\u00e3o s\u00e3o abertas excep\u00e7\u00f5es. A decis\u00e3o de recusar um pedido de visto fica exclusivamente ao crit\u00e9rio da Imigra\u00e7\u00e3o e\/ou da Embaixada.<\/p>\n<p>Se <b>eVisas.com<\/b> n\u00e3o puder tratar o seu pedido de visto por raz\u00f5es imput\u00e1veis aos nossos servi\u00e7os, uma <b>reembolso parcial de 70% dos emolumentos relativos ao tratamento do visto<\/b> podem ser emitidos. No entanto, <b>30% da taxa n\u00e3o \u00e9 reembols\u00e1vel<\/b>A Comiss\u00e3o Europeia paga ao candidato uma taxa de reembolso, que cobre o tempo e o esfor\u00e7o envolvidos no processamento do seu pedido, as penaliza\u00e7\u00f5es por reembolso, os encargos de transa\u00e7\u00e3o e as taxas de convers\u00e3o de moeda.<\/p>\n<p>Os reembolsos s\u00e3o processados no <b>10 e 25 de cada m\u00eas<\/b>. Se estas datas coincidirem com fins-de-semana ou feriados, o reembolso ser\u00e1 efectuado no dia \u00fatil seguinte. Para quaisquer quest\u00f5es relacionadas com o processo de reembolso, contacte a nossa equipa de apoio.<\/p>\n\n<h3 class=\"wp-block-heading\">Pol\u00edtica de reembolso para servi\u00e7os adicionais<\/h3>\n\n<ul class=\"wp-block-list\">\n<li aria-level=\"1\"><b>Taxas de servi\u00e7o de reserva de hotel:<\/b> Os servi\u00e7os de reserva de hotel n\u00e3o ser\u00e3o reembolsados, independentemente do resultado do seu pedido de visto. Uma vez confirmado este servi\u00e7o, o pagamento n\u00e3o \u00e9 estritamente reembols\u00e1vel.<\/li>\n<li aria-level=\"1\"><b>Taxas de servi\u00e7o de reserva de voos:<\/b> Os reembolsos tamb\u00e9m n\u00e3o s\u00e3o aplic\u00e1veis aos servi\u00e7os de reserva de voos, independentemente do facto de o seu visto ser aprovado ou recusado. Por favor, tenha isto em conta quando efetuar reservas de voos.<\/li>\n<li aria-level=\"1\"><b>Outros servi\u00e7os adicionais:<\/b> Para quaisquer outros servi\u00e7os oferecidos pela eVisas.com, os reembolsos n\u00e3o est\u00e3o dispon\u00edveis depois de o servi\u00e7o ter sido confirmado ou utilizado.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Pol\u00edtica de lit\u00edgios<\/h3>\n\n<p class=\"wp-block-paragraph\">A eVisas.com n\u00e3o aceita lit\u00edgios relacionados com pedidos de visto ou servi\u00e7os adicionais. O in\u00edcio de um lit\u00edgio resultar\u00e1 numa <b>contra-disputa com a institui\u00e7\u00e3o financeira do cliente<\/b> e pode tamb\u00e9m conduzir a uma <b>proibi\u00e7\u00e3o do passaporte do cliente<\/b> para futuros pedidos de visto ou servi\u00e7os conexos.<\/p>\n<p>Encorajamos os clientes a resolver quaisquer problemas atrav\u00e9s da nossa equipa de apoio, contactando-nos. O nosso objetivo \u00e9 resolver os problemas de forma r\u00e1pida e justa.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">Abrir um ticket de suporte<\/a><\/div><\/div>\n\n<p class=\"wp-block-paragraph\">A sua coopera\u00e7\u00e3o e compreens\u00e3o s\u00e3o muito apreciadas, pois o nosso objetivo \u00e9 manter a efici\u00eancia e a integridade dos nossos servi\u00e7os de pedidos de visto. Muito obrigado.<\/p>","protected":false},"excerpt":{"rendered":"<p>Visa Processing and Refunds Please note that eVisas.com does not issue refunds if your visa application is rejected by the Immigration and\/or Embassy. The rejection of an application can occur due to reasons such as insufficient documentation, failure to meet eligibility criteria, or other grounds determined by the Immigration and\/or Embassy. The fees paid for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - eVisas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evisas.com\/pt\/politica-de-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Visa Processing and Refunds Please note that eVisas.com does not issue refunds if your visa application is rejected by the Immigration and\/or Embassy. 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