Frequently Asked Questions (FAQ)

Travel-Related inqueries and Information on the Go
Are there any countries that offer visa-free travel?

Yes, you can visit countries that offer visa-free travel to your passport. You can find the list of visa-free countries that you can travel to by clicking on your ‘Nationality’ information.

What is the difference between a tourist visa and a business visa?

A tourist visa is for people traveling for leisure or visiting friends/family. A business visa is for those traveling for work-related purposes such as meetings, conferences, or negotiations.

What happens if I overstay my visa?

If you stay in a country longer than allowed on your visa, you could face penalties like fines, deportation, or being banned from returning in the future. It is advised you do not overstay your visa and extend it in time if you need to stay longer.

Can I travel to multiple countries on a single visa?

Though it is rare, you can travel to multiple countries on a single visa (ETIAS, Schengen). Most countries do not allow you to travel with a single visa. You should check the specific visa requirements for the country you are visiting beforehand.

Do I need a visa for layovers at different international airports?

Whether you need a visa for layovers depends on the country and how long your layover is. Some countries offer transit visas or exemptions for short layovers, while others may require a visa.

Can I apply for a visa if my passport is about to expire?

Typically, your passport should be valid for at least six months beyond your intended stay in a foreign country when applying for a visa. If your passport is about to expire, you may need to renew it before applying for a visa to ensure smooth processing.

What countries can I enter with a Schengen visa?

You can visit the 27 countries that are part of the Schengen Area with a Schengen visa. These countries include:

  1. Austria
  2. Belgium
  3. Czech Republic
  4. Croatia (as of January 1, 2023)
  5. Denmark
  6. Estonia
  7. Finland
  8. France
  9. Germany
  10. Greece
  11. Hungary
  12. Iceland
  13. Italy
  14. Latvia
  15. Liechtenstein
  16. Lithuania
  17. Luxembourg
  18. Malta
  19. Netherlands
  20. Norway
  21. Poland
  22. Portugal
  23. Slovakia
  24. Slovenia
  25. Spain
  26. Sweden
  27. Switzerland

With a Schengen visa, you can move freely between these countries without going through border checks, making it an ideal visa for travelers wishing to explore multiple European destinations.

Can I enter Switzerland with a Schengen visa issued by France?

You can enter Switzerland with a Schengen visa issued by France. As a matter of fact, you can enter any Schengen country with a Schengen visa issued by any of the other Schengen countries.

Can I enter any country with a Schengen visa?

You can only enter Schengen countries with a Schengen visa. When you are traveling to any other countries in the world that are not in the Schengen area, you may need to get a visa.

Which countries can I visit freely if I am from an ASEAN country?

If you are a citizen of an ASEAN country, you can visit freely for a short time among the ASEAN countries. The ASEAN countries are Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

Which countries can I visit with my ETIAS authorization?

With your ETIAS authorization, you can visit all 27 countries in the Schengen Area and most of the European countries. If you have an ETIAS authorization, check if you are allowed to visit your destination country before starting your journey.

Can I use my ETIAS authorization for transit through Schengen airports to non-Schengen destinations?

No, ETIAS authorization is only for entry into the Schengen Area and European countries. To transit through Schengen airports to non-Schengen destinations, you may need a different type of visa or travel authorization depending on the specific transit rules of the airport and country.

Can I extend my visa if I want to stay longer?

Depending on the country you are visiting, you can extend your stay. For more information, we recommend you contact our visa consultants, who will guide you through it.

What is the difference between a single-entry and multiple-entry visa?

A single-entry visa allows you to enter a country only once, while a multiple-entry visa lets you enter and exit the country several times within a specific period. We recommend you check the entry details of your visa before you start your journey, as different countries have different entry policies. 

Do I need a transit visa if I'm just passing through the country?

Most of the time, you will not need a transit visa if you have an onward ticket. If you need a transit visa to pass through a country, it depends on the country’s immigration policy. You can check out their immigration policy beforehand before you transit through that country.

What is a visa exemption agreement?

A visa exemption agreement is a deal between two countries that allows citizens of those countries to travel to each other’s territory without needing a visa for a certain period. The stay period is usually short.

Can I apply for a visa on arrival?

Some countries allow you to apply for a visa when you arrive at the airport or border crossing instead of getting it beforehand. Not all countries offer this option, so you should check beforehand.

What are biometric visas, and why are they required?

Biometric visas include personal features like fingerprints or iris scans to confirm the traveler’s identity. They’re needed for security reasons to prevent fraud and improve border control.

What is the Visa Waiver Program (VWP), and who is eligible?

A Visa Waiver Program (VWP) allows citizens of two or more countries to travel between them without the need for a visa for a short visit.

What is a diplomatic visa, and who needs one?

A diplomatic visa is issued to diplomats and government officials traveling for official duties. It grants privileges such as diplomatic immunity.

Do children need separate visas?

Yes, children typically need their own visas, though some countries allow them to be included on a parent’s visa under certain conditions. Make sure to check out your destination country’s visa requirements before you travel.

How does dual citizenship affect visa requirements?

Dual citizens can use the passport that provides the most travel convenience and visa-free access, though they must comply with the entry and exit requirements of both countries.

How do I handle a lost visa while traveling?

Report the loss to the local police and contact your country’s embassy or consulate right away. You may obtain a replacement visa or travel document from your country’s embassy or consulate after that.

Can I apply for a visa while already in the destination country?

Some countries allow visa applications from within their borders, usually for visa extensions or changes in visa status, but not for initial entry visas.

How can I check the validity of my visa?

You can check your visa validity by visiting your account with us.

Can I travel with a temporary passport?

Yes, you can travel with a temporary passport. However, not all countries accept temporary passports for entry, so it’s essential to check the entry requirements of your destination before traveling.

Can I apply for a visa if I have a criminal record?

Some countries may deny a visa based on certain criminal convictions, especially those related to serious offenses. However, each visa application is evaluated on a case-by-case basis, and some countries may allow individuals with minor or non-violent offenses to apply for a visa after undergoing additional documentation and information.

Do I need a visa if I have a diplomatic or official passport?

Diplomatic and official passport holders are often granted visa exemptions or special visa privileges when traveling on official government business. However, the specific visa requirements may vary depending on the country you intend to visit and the purpose of your trip.

Can I travel with a visa if my passport is damaged?

Traveling with a visa on a damaged passport depends on the extent of the damage and the visa’s visibility and legibility. In some cases, minor damage to the passport, such as a torn cover or a creased page, may not affect the validity of the visa. However, significant damage that obscures essential information on the visa or makes the passport unusable may result in travel restrictions or denial of entry.

Can I travel with a visa that has been issued in my maiden name?

Generally, if your visa has been issued in your maiden name, and you have since legally changed your name due to marriage or other reasons. In that case, you should carry documentation such as a marriage certificate or court order showing your name change. This documentation can help establish the link between your current name and the name on your visa. 

Can I travel with a visa if my name is misspelled?

If your name is misspelled on your visa, it’s essential to address the issue before traveling. Minor misspellings may not cause significant problems, but it’s best to have the error corrected to avoid any potential complications at immigration checkpoints. This is why we double-check to confirm that all the information in the application form is correct before processing your visa. 

Can I travel with a visa that has expired but has a valid extension application pending?

Traveling with an expired visa while a valid extension application is pending can be risky and may result in denial of entry or other immigration consequences. We recommend that you wait until your visa extension has been approved before traveling.

What is a visa downgrade, and can I change my visa type while in a country?

A visa downgrade refers to changing from a higher category or classification of a visa to a lower one. It is not possible in most cases. That is why we recommend you apply for the correct visa type before entering the country.