Frequently asked questions

eVisas.com is an online visa assistance service that prepares and submits eVisa, eTA and travel authorisation applications on your behalf. You enter your details once, our team checks the application against your passport, and we submit it to the right authority and return your approval by email. It is operated by TravelRox, Inc.

An eVisa is an electronic visa you apply for online before you travel, instead of visiting an embassy or getting a sticker in your passport. Once approved it is linked electronically to your passport, and you usually carry a printed or digital copy to show on departure and at the border.

Choose your destination, enter your travel and passport details in our online form, upload any required documents and pay the fee. Our team then reviews the application, checks it against your passport, submits it to the relevant authority and emails you the approval. The whole form usually takes only a few minutes to complete.

It varies by destination. Many eTAs and eVisas are approved within a few hours to a few business days, while some take up to a week or more, especially where extra security checks apply. We always show the typical processing time for your destination so you can plan.

The total price is the destination's government fee plus our service fee for preparing, checking and submitting your application. The exact amount depends on the destination and visa type, and the full price is always shown clearly before you pay - there are no hidden charges added later.

As a rule, keep your passport valid for at least six months beyond your arrival date, as most destinations and airlines require this. Some have shorter rules and a few are stricter, so if your passport is close to expiry, renew it before you apply for any travel document.

No. No honest service can guarantee approval, because the final decision always rests with the destination's immigration authority. What we do is make sure your application is accurate and complete, flag anything that commonly causes refusals, submit it correctly and keep you updated, which gives you the best possible chance of a smooth approval.

Validity varies by destination and document. Some eVisas are valid for a single 30-day visit, while authorisations like the US ESTA (two years), Canada eTA (five years) and UK ETA (two years) cover multiple trips over a longer period. We show the validity for your destination before you apply.

Yes. We handle your information securely with encryption, use it only to prepare and submit your application, and do not sell it. Our privacy policy explains exactly what we collect, how we use it and how long we keep it. You can contact us to ask about your data at any time.