Question 1

How long does processing take?

Accepted Answer

Three speed tiers. Standard: 8 working days. Priority: 6 working days. Express: 4 working days. Times count working days from when our human reviewer accepts your submission, not from when you pay. Pick Express if you are tight on a flight; pick Standard if you have 2+ weeks lead time.

Question 2

How much does the Vietnam eVisa cost?

Accepted Answer

All-in USD pricing. Single Entry: $99 Standard, $119 Priority, $149 Express. Multiple Entry: $139 Standard, $169 Priority, $209 Express. The price covers government fees, our service fee, and processing. No separate charges at the airport.

Question 3

How long is the Vietnam eVisa valid?

Accepted Answer

90 days from the entry date you list on your application. You don't have to enter on day 1; you can enter any time within those 90 days. Once inside, you can stay up to 90 days per entry.

Question 4

What documents do I need?

Accepted Answer

Three things. A passport valid for at least 6 months from your planned entry date, with 2 blank pages. A recent photograph that clearly shows your face (4 x 6 cm, white background). An emergency contact name and phone number. Travel details (entry date, port, accommodation) are collected during the form.

Question 5

Do I need a separate arrival card for Vietnam?

Accepted Answer

No. Vietnam does not have an online arrival card. A paper entry/exit form is distributed on your inbound flight by airline crew and submitted at immigration on arrival. Nothing extra to file before you fly.

Question 6

What is the difference between Single Entry and Multiple Entry?

Accepted Answer

Single Entry allows one trip into Vietnam during the 90-day validity window. Once you leave, the visa is consumed. Multiple Entry lets you leave Vietnam (for example to visit Cambodia or Thailand) and re-enter as many times as you want during the 90 days. Choose Multiple Entry if you are combining Vietnam with side trips.

Question 7

Which entry points accept the eVisa, and do I have to name my arrival point?

Accepted Answer

Yes, and this matters. When applying you must select your intended port of entry from Vietnam's list of designated international airports, land borders, and seaports. The eVisa is valid at over 30 checkpoints, but if you arrive somewhere other than the one you declared, you can be turned away, so choose carefully.

Question 8

When is the best time to visit Vietnam?

Accepted Answer

Because Vietnam stretches over 1,600 km, the climate varies hugely. Broadly, spring (February to April) and autumn (August to October) suit most of the country. The north has a cool winter and can see mist over Sapa and Ha Long, while the south stays warm year-round with a wet season from May to October.

Question 9

What currency does Vietnam use, and should I carry cash?

Accepted Answer

The currency is the Vietnamese dong (VND), where everyday prices run into the tens and hundreds of thousands, so the zeros take getting used to. Cards work in hotels and city restaurants, but cash rules for street food, markets, and rural travel. Withdraw from bank ATMs and keep smaller notes handy.

Question 10

Is Vietnam safe for tourists, and how do I handle the traffic?

Accepted Answer

Vietnam is generally very safe, with petty theft the main concern in busy areas, so keep bags secure against scooter-borne snatchers. The famously dense scooter traffic can be daunting: cross roads slowly and steadily so riders can flow around you, rather than stopping suddenly or darting.

Question 11

Do I need vaccinations for Vietnam, and is the tap water safe?

Accepted Answer

No vaccine is mandatory unless you're arriving from a yellow fever country, but hepatitis A, typhoid, and routine vaccinations are commonly advised. Avoid tap water in favour of bottled or filtered, be cautious with ice outside reputable venues, and use mosquito repellent as dengue is present.

Question 12

What's the best way to get around Vietnam?

Accepted Answer

Domestic flights link Hanoi, Da Nang, and Ho Chi Minh City quickly across the long distances. The scenic Reunification Express train and sleeper services are a classic way to travel, while within cities the Grab app for cars and motorbike taxis is cheap and convenient. Renting a scooter is popular but risky for the inexperienced.

Question 13

Can I get a local SIM card in Vietnam to stay connected?

Accepted Answer

Yes, easily and cheaply. Tourist SIMs from Viettel, Vinaphone, and Mobifone are sold at airports and phone shops with your passport, offering generous data. Coverage is strong in cities and tourist areas, and eSIMs are a convenient alternative. Free Wi-Fi is widespread in hotels and cafes.

Question 14

What should I know about culture, dress, and temple etiquette in Vietnam?

Accepted Answer

Vietnam is relaxed, but modest dress is expected at temples and pagodas, covering shoulders and knees and removing shoes and hats where indicated. Be respectful when photographing people and religious sites; keep public behavior low-key, and a few words of Vietnamese greeting go down very well.

Question 15

Should I do a Ha Long Bay cruise, and how do I choose one?

Accepted Answer

A cruise is the classic way to see the limestone karsts of Ha Long or the quieter Lan Ha Bay. Overnight junk-boat trips include kayaking, caves, and swimming. Book a reputable operator, as quality varies widely, and consider Lan Ha or Bai Tu Long bays for fewer crowds than the main route.

Question 16

Can I use the eVisa to cross into Cambodia or Laos overland and come back?

Accepted Answer

You can cross at designated land borders, but returning to Vietnam requires a multiple-entry eVisa, since a single-entry one is used up when you leave. If your itinerary loops through Cambodia, Laos, or China and back, choose the multiple-entry option and confirm your re-entry checkpoint is on the approved list.

Question 17

Is tipping expected in Vietnam, and is bargaining normal?

Accepted Answer

Tipping isn't a strong tradition but is increasingly appreciated for guides, drivers, spa staff, and in tourist restaurants, where small amounts go a long way. Bargaining is expected in markets and with unmetered taxis or cyclos, so negotiate politely, while shops with fixed prices and the Grab app avoid the guesswork.

Question 18

What's the food scene like, and how do I eat street food safely?

Accepted Answer

Vietnamese food is a highlight, from pho and banh mi to fresh spring rolls and regional specialities that change as you travel. Street food is part of the experience: choose busy stalls with high turnover, eat freshly cooked hot dishes, and you'll usually be fine. Carry hand sanitiser and ease in gradually.

Question 19

Is alcohol available in Vietnam, and what is bia hoi?

Accepted Answer

Alcohol is widely available and cheap. A local institution is bia hoi, freshly brewed light draught beer sold for a few thousand dong at streetside spots, especially in Hanoi, poured daily and best enjoyed on a little plastic stool. Local spirits and coffee culture are also worth exploring, in moderation.

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